Creating Value Added Quality Systems
ISO-9000:2000

The power and potential of business processes to create significant new and ongoing business benefits is linked with the changing concepts, approach and structure found in the latest version of ISO 9000:2000.

In this Briefing, we outline the basic changes of the ISO 9000:2000 standard and explore what a Business Process Based Management System is and the potential for improving business performance both now and in the future.